The role
You'll own the training content for a real estate tech company's customers and support team, from learning paths to release materials. You'll work with Product, Sales, Support and Marketing to turn updates into clear learning.
What you'll do
- Own the enablement content roadmap, standards, templates and content lifecycle
- Design persona-based learning journeys and curricula for customers and employees
- Create presentations, guides, videos, microlearning modules and knowledge articles
- Turn product updates into customer-facing and employee-facing training for each release
- Measure content with learner feedback, assessments and usage data, then improve it
What they're looking for
Must-haves
- Background in instructional design, training, enablement or content development
- Built structured training programs for multiple audiences
- Strong writing, editing and visual storytelling
- Content across formats: presentations, written guides, digital learning, video
- Project management and stakeholder management, including SME reviews
Nice to have
- Experience with LMS, authoring, video-production or knowledge-management tools
- SaaS, technology or real estate tech experience
- Connecting training effectiveness to adoption or business results
Skills and platforms
- Instructional Design
- Curriculum Development
- Content Strategy
- Learning Management Systems
- Project Management
- Stakeholder Management
- Visual Storytelling
- Adult Learning Principles
- Technical Writing
- Video Production
- SaaS
- Learning Experience Design
- Assessment Design
- Content Governance
- Cross-functional Collaboration
The company
Employer hidden.
Real estate lockbox maker owned by NAR · IT Services and IT Consulting
A US electronic lockbox maker and service provider for the real estate industry, founded in 2003 and owned by the National Association of REALTORS. Its customer support team is based at its Ohio headquarters.
Verified employer, hiring directly. You apply on their own page.
Summarised by Jobs for Creators from the employer's listing. The full post is on their site.